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The device on the cart will alert you that your section turn is coming up.
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"The buyer will be able to confirm his purchase and make the payment on a single device, and then leave the center with his purchase, which will reduce waiting times when leaving the stores," Berriozabal points out.Įven during the purchase process, the customer will optimize his time, since he can request his turn in one or several assisted sales sections from the shopping cart itself and continue making the purchase in the store while his turn arrives. Once you've made your purchase, there's no need to wait and go through a checkout lane or self-checkout kiosk all over again. The user will be able to identify and add to a ticket the products that he deposits in his cart through cameras, product identification or reading of the EAN code. The Foodys project seeks to provide greater autonomy to the buyer, by changing the shopping experience in the store. Vicomtech, the Basque technology center specializing in Artificial Intelligence, Visual Computing & Iteraction, is working in the field of product identification through cameras and visual identification software. "To this end, it is planned to develop and apply technological solutions for mobile weighing, as well as product identification, both fresh and dry, through cameras and visual identification software", details the person in charge. These solutions must allow bulk products to be weighed autonomously, by identifying the products according to their visual appearance, and also to be able to close the purchase cycle with payment. In this new scenario, Dibal has chosen to launch a project to develop technological solutions associated with the purchasing process in supermarkets that, applied individually or in combination, improve the customer's shopping experience. They seek freedom of action and, even, not to interact with other buyers or store personnel if it is not necessary”, emphasizes Iratxe Berriozabal, Dibal's Marketing Director. “Covid-19 has caused customers not to want to wait in lines or follow a standard purchase and payment process. And it is that the pandemic has promoted the use of new technologies in the sales rooms.
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The project is focused on a new generation of self-checkout systems for food surfaces that improve the customer experience in the purchase process. The Biscayan company Dibal, a leading brand in the state market for scales for commerce and industry and one of the benchmarks in Europe with more than 35 years of experience, leads the Foodys project with the collaboration of Vicomtech within the framework of the Hazitek program of the SPRI group.
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